Frequently Asked
Questions, answered.
Everything you might wonder before your first box lands. If we missed something, our team is here to help.
Plans & Pricing
Picking and changing a plan.
What is Plat Du Jour?
Plat Du Jour is a weekly or biweekly subscription meal program focused on precision nutrition designed to simplify your mealtime without compromising quality or variety.
Each week, you can create your perfect bundle with single-serve proteins, vegetables, bases, and sauces. Each component is individually vacuum-sealed to lock in peak freshness, giving you the freedom to mix, match, and enjoy exactly what you’re craving—whenever you’re craving it. It’s ultimate convenience, without sacrificing flexibility.
How much does Plat Du Jour cost?
Plans start at $118/week for Essential (7 meals or 28 components), $155/week for Signature (10 meals or 40 components), and $200/week for Complete (14 meals or 56 components). Shipping is included on every plan.
What's the difference between the three plans?
The only difference is volume. Every plan gives you equal parts protein, vegetable, base and sauce. Essentials sends 7 of each component, Signature sends 10, Complete sends 14.
Can I switch plans after I sign up?
Anytime. Change plans from your account page before your next delivery’s deadline Sunday 11 AM PST/ 2 PM EST.
Can I skip a week or pause my subscription?
Yes. You can opt into weekly or biweekly deliveries, and the option to skip individual weeks is available through your account. To pause, reach out to customer success.
Is there a minimum commitment?
Plat Du Jour’s subscription model is intended to check one thing off your never-ending to-do list, by ensuring you have quality food arriving at your doorstep each week, with minimal effort. That said, if you aren’t pleased with the product or if the program doesn’t work for you – you can cancel at any time. We genuinely want PDJ to work within your schedule and budget. No minimum commitments, no contracts, no gimmicks!
Do I get to pick what's in my box?
Absolutely! Customizations can be made up until Sunday at 11 AM PST/2 PM EST prior to your Friday delivery, and up to 3 weeks in advance. When a new menu drops, we'll send you a reminder to log into your account and update your selections. Simply choose the proteins, vegetables, bases, and sauces you'd like to create your perfect meals.
Don't want to choose or forget? "Chef's Choice" mode can auto-fill your box based on your dietary tags and past picks so you can rest easy knowing your favorites are still en route!
Food & Sourcing
How the food gets made.
Is the food fresh?
Yes — from start to finish. Every component is cooked from scratch using high-quality ingredients, then carefully packed and shipped with gel packs to maintain cold temperatures all the way to your doorstep.
What are Plat Du Jour's ingredient standards?
Our main goal is providing quality whole foods. Our recipes are crafted without the use of heavily processed seed oils, artificial colors, preservatives, or any unnecessary additives or fillers.
Where does the produce and protein come from?
We believe in sourcing with integrity - for proteins that means ABF and NAE chicken, grass-fed red meat, wild or sustainably caught seafood, and for produce and pantry that means using organic, regenerative and sourcing directly from farms where possible.
How do I reheat the components?
Each component comes with easy-to-follow heating instructions printed on the back of the package. Whichever way you decide - your meal will be ready in just a few minutes.
For the quickest option, transfer the components to a microwave-safe plate to heat and serve. For larger batches or to enhance browning, use an air fryer, oven or stovetop.
How big is a portion?
One "plat(e)" is one of each component (protein, vegetable, base, sauce)— typically 480–620 calories with 35–45g protein.
However, the flexible packaging gives you to option to mix-and-match or stack components based on how you want to eat.
Calories and portions are printed on each individual component and marked on the website.
How often does the menu change?
Our menu is refreshed weekly, giving you new combinations to enjoy while still keeping your favorites in rotation. New menu items will be available regularly throughout the year to keep up with seasonal availability and changes.
Delivery
How the box gets to you.
Where do you deliver?
All 48 contiguous states. Unfortunately, shipping to P.O. Boxes or internationally isn't supported yet.
We can ship to Alaska or Hawaii at an additional cost, reach out to customer success for more information.
What day will my order arrive?
Your order arrives right to your door every Friday, so you can head into the weekend stress-free knowing Plat Du Jour has you covered. It’s the perfect way to relax, enjoy your weekend, and feel prepared for the week ahead.
Can I change my delivery day?
Currently, all our orders are prepped & packed fresh weekly to ensure the highest quality to your doorstep each week. Join our newsletter for updates on new features, such as different delivery day options, as we are able to accommodate.
How does the food arrive?
Everything arrives fresh to your door in a temperature-controlled box. Each component is vacuum sealed to maximize freshness. Just refrigerate upon arrival, heat when ready, and enjoy!
What if I'm not home when it arrives?
The box is insulated for specific outdoor temperatures and is intended to stay cold during transportation- be sure to unpack as soon as you arrive home and transfer the components to the fridge. If you’re planning to be away – you can skip a week in advance through your account portal.
How much is shipping?
Shipping is included in the plan price for 48 contiguous states. Shipping to AK & HI is available for an additional fee.
Is the packaging recyclable?
Mostly, yes! The outer box and paper insulation are curbside recyclable. The gel ice packs are reusable or recyclable once the non-toxic gel is drained into the trash. The vacuum sealed pouches should be rinsed and, in some places, can be recycled based on your local waste programs.
Where is my tracking information?
Your tracking information is emailed to you as soon as your order ships. Click on the link in your email to see the status of your shipment.
You can also track your order in our Help Center, or with the aid of our team via chat or email.
What if something arrives damaged or missing?
We want to ensure you have the best experience at PDJ – if you’re ever unsatisfied - contact our customer success team via chat or email with the issue details and we will ensure quick and efficient resolution – so you leave satisfied!
Dietary
Allergens, diets, and labels.
How do you manage allergens?
We label and manage all nine major allergens — milk, egg, fish, shellfish, tree nut, peanut, wheat, soy & sesame. Allergens are clearly tagged on the website, where you can filter or hide menu options based on your allergy preferences.
However, while we have strict cleaning and sanitation protocols in place for handling allergens, our kitchen is not “allergy free”.
Managing a separate allergy? Full ingredient details can be found by clicking into each menu item once in your account, prior to adding to your cart.
Is there enough for vegetarians or vegans?
Yes. Each week's menu has at least 4 plant-based proteins and 8+ vegan-friendly components. Filter your menu to "vegan" or "vegetarian" and your Chef's Pick box will fill from those only.
Do you accommodate dietary restrictions or special diets?
Yes! Components are tagged with the diets they fit (Keto, Paleo, Whole30 etc). As always, each component has detailed ingredients and macro nutrient breakdowns to better inform your shopping and fit your specific diet.
Are the components GLP-1 friendly?
Absolutely. All meal components are freshly cooked whole foods, that are naturally nutrient dense. We offer a wide variety of lean proteins, fiber rich vegetables and complex carbs, all crafted with minimal additives.
Select your favorites from each category, and plate one of each component to effortlessly create a well-balanced meal that helps your reach your goals and never compromises on quality.
Any combination of offerings from our weekly menu would be ideal for anyone taking GLP-1s.
Are the components kid-friendly?
We think so! The customizable format lets kids build a plate of just the things they like — and you don't have to negotiate.
Plat Du Jour is also a great way to increase exposure to exciting and delicious culinary combinations for all members of the household, kids included – it’s always good to try something new.
Account & Billing
The boring but useful stuff.
When do you charge my card?
Every Sunday at 9 PM PST/12 AM EST for that week’s box. You will have until 11 AM PST/2 PM EST to edit your selections or skip for the week.
How do I update my delivery address?
For an upcoming order, you can modify your shipping address directly by logging into your account. If you need to change the address for a box that has already been processed – please contact customer success for assistance.
What's the refund policy?
We want to ensure you have the best experience at PDJ – if you’re ever unsatisfied - contact our customer success team and we will ensure a quick and efficient resolution – so you leave satisfied!
How do I cancel my subscription?
If you’d like to cancel your subscription, please email us at hello@pdjmeals.com
No matches
We don't have an answer for that one — yet.
Drop us a note and we'll add it to the list (and write back personally).
Ask Us DirectlyStill have questions?
Our team is here for you.
Browse the help center, start a chat or send us a personalized note. We're here to help every step of the way.